The term “Employee Relations” means the connection between the employees and the employers to create a positive relationship in the workplace. Employee relations help to maintain both parties’ practical and emotional perspectives in the organization. It usually helps build a more productive, reliable, organized, and engaged workplace.
An organization’s Human Resources Department often manages employee relations in the company. They prevent and resolve workplace disputes between employers and employees and develop healthy employee relations policies to address problems and bring consistency.
However, the department’s primary goal is to improve performance, build skills, and reinforce the company’s culture by ensuring everyone is comfortable working with each other.
What are the Issues Surrounding Employee Relations?
Different work issues may arise in an organization, and it is essential to know how to resolve them beforehand. The HR department has to look for “employee relations gone wrong” situations that will help them establish effective solutions.
Here are some examples of employee relations issues:
Frequent unplanned leaves from work
Gossiping most of the time
Violation of safety policies
Disrespect towards supervisors or higher authority
Neglection of company calls
Involved in substance abuse
Problems with personal hygiene
Insufficient work skills and lack of interest in developing skills
Lack of discipline and time consciousness
Always involved in office disputes
However, there are many more issues that arise every day in the workplace between employees and employers. Each case has to be handled efficiently, and the solutions must be long-term.
Fact: TheHR department is busy solving office employee relations issues 60 to 70 percent, on average, of their time.
Why are Employee Relations Crucial in the Workplace?
Employee Relations help to manage an organization's overall quality and performance because employees are the company's heart. They bring positivity and productivity to the company with their loyalty and work engagement.
Moreover, employers should view employees as the most significant contributors and investors because an employee's high input results in high output for the company. It is only possible if the employee's skills, experience, and hard work are appreciated.
It is crucial to remember to maintain an excellent employer-employee relationship, as it will raise the company's performance and the employer's and employee's well-being.
There are many more reasons for employee relations being a crucial part of an organization, such as:
1. Employee Productivity and Satisfaction
A company with well-planned and structured employee relations has higher productivity, profits, and revenues. If an employer provides employees with feedback and helps them work on their deficiencies, it will benefit the employer and the employee.
2. Employee Empowerment
Employee Empowerment benefits employees by giving them the control to manage their work and learn management skills. Usually, employers try to take control of every decision, but they need to understand that it might restrict the employee's capabilities.
3. Employee Engagement
Employers should maintain communication with their employees. Acknowledging their concerns, taking in opinions and suggestions, and sharing expectations are excellent ways to engage employees in the workplace and build a better connection.
How to Infuse Employee Relations in Workplace?
For a well-structured employee relationship, more than a well-staffed and experience department is needed to handle the deeper issues in the organization. However, many companies have managed to keep a peaceful and positive environment by infusing the following employee relations:
1. Informing about Company Culture
The HR department and the employers should keep it in mind when hiring new employees. Many employees are still in the shadows regarding the company's culture. Unless employees add a positive culture to the workplace, the environment will become hostile.
2. Transparent Communication
As communication is a primary tool in employee relations, employers must inform employees of new policies, organizational updates, project updates, and job opportunities as soon as possible. Moreover, employers must hear their voices, suggestions, and questions to bring transparency. They should also make employees comfortable talking about salary increments because it can be a driving tool for efficient work.
3. Resolving Disputes and Addressing Misconduct
Every organization is bound to have disputes and experience misconduct. It can be an easy solution if these are resolved and addressed early. The HR department should talk to the employees in dispute and listen to what they say. Then, they should decide according to the official policy. Moreover, if any misconduct is experienced, the allegations must be taken seriously and investigated.
4. Have Trust and Give Recognition
Trust builds a relationship and helps maintain a healthy work environment. When an employer trusts an employee, the employee is more motivated to live up to it. Moreover, giving recognition often for an employee’s good performance boosts the employee’s self-confidence and makes them more excited to work.
What are the Common Employee Relations Strategies in Action?
Strategies can help a company assemble a well-balanced employee relationship to meet each employee and employer’s needs. A company’s employee relations strategy plan should include the following Key Performance Indicators:
Efficient HR team specialized in employee relations